Make the switch with confidence using number portability, data protection, and seamless transition services.
Step-by-step process to change your telecom provider in the UAE
Compare plans from Etisalat, DU, and other licensed operators. Check coverage and pricing.
Submit number portability request with new provider. Provide current account details and ID.
TRA processes your request within 2-5 business days. Current provider may contact you.
Receive new SIM with same number. Old service automatically deactivates on switch date.
Protect your number, contacts, and account information during the switch
UAE law guarantees your right to keep your mobile number when switching providers. Process is non-paid of charge.
Export contacts to cloud storage before switching. Most smartphones offer automatic backup to Google or iCloud.
Download final bills and usage history before canceling. Important for business expense tracking.
Understand all potential charges before making the switch
Key indicators that it's time to change your telecom provider
Your current contract is ending without penalties
Network maintenance or short-term service problems
Early termination fees exceed potential savings
Promotional rates that revert to higher prices later
Complex multi-line setups that may lose group discounts
Include penalties, setup fees, and monthly savings over 12 months
Use coverage maps and ask friends about signal quality in your area
Wait for contract end or special migration offers to minimize costs